Privacy Policy
This Privacy Policy describes how Pinnacle Consulting Agency ("we," "us," or "our") collects, uses, and protects your personal information when you use our services or communicate with us via SMS.
Information We Collect
1
We may collect the following types of information:
Name and contact information (email address, phone number)
Business information you provide when inquiring about our services
SMS opt-in data, including your mobile phone number and consent to receive text messages
Usage data and communications history
How We Use Your Information
2
We use the information we collect to:
Deliver the services you requested, including SMS alerts and notifications
Respond to your inquiries and provide customer support
Send transactional and service-related text messages you have opted into
Improve our services and operations
Comply with applicable laws and regulations
SMS Communications
3
By providing your phone number and opting in to receive SMS messages from Pinnacle Consulting Agency, you consent to receive text messages from us. Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message. For help, reply HELP.
Sharing of Information
4
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
We may share your information only in the following limited circumstances:
With service providers who assist us in operating our business (e.g., SMS delivery platforms), bound by confidentiality obligations
When required by law or to protect our legal rights
With your explicit consent
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
5
Data Security
We retain personal information for as long as necessary to provide our services and comply with our legal obligations. SMS opt-in records are retained as required by applicable regulations.
6
Data Retention
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at the information below.
7
Your Rights
Changes to This Policy
8
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.
If you have questions about this Privacy Policy, please contact us:
Pinnacle Consulting Agency
Tallahassee, FL
Email: info@pinnacleconsultingagency.org
Website: pinnacleconsultingagency.org